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Dispute Resolution

We are experts at resolving disputes whether by negotiation, mediation, arbitration and litigation. We empower you to control the dispute rather than let it control you: results come faster, better, cheaper.

Specialist in dispute resolution

We empower you to control the dispute rather than let it control you: results come faster, better, cheaper.

We are experts at resolving disputes whether by negotiation, mediation, arbitration and litigation. Working with us, and with our early case evaluation, you will know how likely you are to succeed, the anticipated costs and timescale, as well as the best and worst case scenarios.

We achieve success by having a 3-fold approach to the management of any dispute which involves Feasibility, Risk Specific Investigation and Delivery Stages. Our focus on earliest realistic closure is achieved and managed by financial modelling. This enables any client (claimant or respondent) to ask and answer 3 Key Questions at reasonable intervals during any dispute, namely “How Much”, “When” & “How”.

You will benefit from our insightful and commercial recommendations as regards strategy. Together we will agree our game plan, running alongside you every step of the way to manage your dispute – ensuring you always retain control.

"A first-class and extremely competent firm that came to the aid of a major victims' group when all else had failed to expose the truth and when justice had eluded the group for many years. Having failed to find legal support for so long, Freeths took the victims on board and helped to deliver outstanding success with judgments that have changed so many lives." 

Sir Alan Bates

Dispute resolution expertise

  • Early case evaluation – an immediate view on prospects, costs and strategy
  • Insight at an early stage – deploying dispute strategy, you will benefit from our commercially relevant advice on options, enabling you to make fully informed investment decisions on your case
  • We achieve winning outcomes – working with you to map out the “win” scenarios for your business, and agreeing with you an action plan to achieve your objectives
  • We focus on efficiency, closure and cost effective solutions, rather than allowing process to accumulate unnecessary cost. We achieve this by deploying sophisticated project management techniques
  • As your trusted legal advisors, we will be with you every step of the way, managing your dispute and reporting to you in a way that works for your business
  • Our clients consistently return to us for support on their most complex and “high stakes” disputes
  • Technology dispute resolution expertise >
  • Group actions & complex litigation (Post Office Horizon scandal – lessons learned) >
  • Insurance disputes expertise >

Key contact

James Hartley's Profile

James Hartley

Partner & National Head of Dispute Resolution

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Are you eligible for the Horizon Convictions Redress Scheme?

Are you, or do you know someone, affected by a Post Office Horizon-related conviction?

In May 2024, the government passed legislation quashing convictions for up to 950 individuals affected by the Post Office Horizon scandal, most of whom have not yet received compensation for this miscarriage of justice.

We are here to support victims of the Post Office Horizon scandal and help them secure the compensation they are entitled to.

Our accreditations

We are celebrating another year of accreditations and rankings.

How we can help you

With key account clients with whom we have built trust-based relationships, we manage our cases through exception reporting – focussing on reporting in figures not words.

We use financial cost plans, and financial predicted outcomes so that client decisions are made at all times on the expected ROI, underpinned by CBA information. These factors, coupled with our natural price arbitrage when compared to other “National & International” law firms, means that we consistently deliver the results our clients deserve cheaper than others in the market.

Should you want your case funded, we have long and trusted relationships with litigation funders. However, we put our money where our mouth is and where appropriate we will share some or all of your costs risk.

Who we work with

Our clients that we are proud to work with

Testimonials

  • Thank you for your efforts this week. In a world where law firms experience bad press and excellent customer service is rare, it is refreshing to s...

    Client testimonial, Managing Director/Owner

    Winston Joinery Group

  • "Their commitment to innovation shines through their use of cutting-edge legal technology, providing clients with transparent services."

    The Legal 500, 2025

  • "Freeths provide first class legal advice alongside a deep understanding of our needs and objectives as business. Freeths always go that "extra mil...

    The Legal 500, 2025

  • "The team have a pragmatic and common sense approach to litigation, as the Client I feel that they are acting in my best interests and that earning...

    The Legal 500, 2025

  • "Their ability to listen to, and simplify, complex commercial issues has proved invaluable in progressing matters to a reasonable conclusion. They...

    The Legal 500, 2025

  • "Freeths is an extremely strong presence in the market: it is large enough to have all the expertise and resources which a dispute of this nature m...

    The Legal 500, 2025

  • "Freeths always go that "extra mile" and look for ways in which they can add value for the client. They do this by putting in the effort to underst...

    The Legal 500, 2025

  • "They were great, showing quick understanding of the matter and gave very good proposals to solutions. The team was also professional and responsive."

    Chambers & Partners, 2025

  • "Freeths consistently provides prompt, sound, commercial advice and has a strong grasp on the complexities of the matters at hand. Its lawyers have...

    Chambers & Partners, 2025

  • "They very quickly get to grips with the background and the issues, understanding the technical side in order to give advice that is tailored to th...

    Chambers & Partners, 2025

  • "Their commerciality, pragmatism, responsiveness, proactivity and communication are all superb."

    Chambers & Partners, 2025

Meet the team

Philippa Dempster's Profile

Philippa Dempster

Senior Partner & London Office Managing Partner

Richard Beverley's Profile

Richard Beverley

Birmingham Office Managing Partner

Sarah Foster's Profile

Sarah Foster

Oxford Office Managing Partner & Joint Head of Private Client Services

Richard Coates's Profile

Richard Coates

Partner & Head of Automotive

James Hartley's Profile

James Hartley

Partner & National Head of Dispute Resolution

Mark Keeley's Profile

Mark Keeley

Partner & Joint Head of Private Client Services

Paul Tomkins's Profile

Paul Tomkins

Partner & Head of Real Estate Litigation

Victoria Jones's Profile

Victoria Jones

Managing Associate, Knowledge Management Lawyer

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Contact us today

Whatever your legal needs, our wide ranging expertise is here to support you and your business, so let’s start your legal journey today and get you in touch with the right lawyer to get you started.

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